Shipping

HOW MUCH ARE SHIPPING COSTS?

FREE Shipping on orders over £25. Orders under this amount incur a £4 shipping fee.  

EXPRESS Shipping is Royal Mail 24. This service incurs a £5 shipping fee.

HOW LONG WILL IT TAKE FOR DELIVERY?

Standard Shipping: 3-5 working days from order dispatch.

Express Shipping: 1-2 working days if ordered prior to 1pm. This option is definitely recommended if you require a faster delivery time.

As with all postal services, delays can occur. Estimated delivery times are a guideline only and we cannot guarantee deliveries will arrive within these delivery windows.

CAN I TRACK MY ORDER?

You can track your order by clicking on the tracking link on your shipping confirmation email. 

DO I NEED TO SIGN FOR MY ORDER?

We have "authority to leave" on all orders and this means the courier or postie will leave your order at the front door or mailbox. If you will not be present to accept your delivery or you feel that your address is unsafe, we recommend shipping your order to an alternate address, such as your work place.

 CHRISTMAS DELIVERIES

The lead up to Christmas is a busy time for everybody.The Royal Mail service will typically be overloaded at this time of year, so estimated delivery times can be extended.We advise you use our Express Service for a faster delivery service during this period.

CORRECT AND COMPLETE ADDRESS DETAILS.

Please ensure you include complete address details with your order. If delivery is to a business address, the business name and location of the recipient should be included in the address. Street number and apartment number (if applicable) are critical details, as is the correct postal code. If any of these details are missing or incorrect it is likely your order will not be delivered.

We are unable to assist in cases where an order is entered with an incorrect address however we will refund any incorrectly addressed orders that are returned to us by the carrier.

WILL I HAVE TO ADD VAT ONTO MY ORDER?

Cycology prices and shipping costs currently include VAT at the UK rate of 20% where applicable. Cycology Clothing (VAT No. 262 4469 94).