WHAT ARE THE SHIPPING COSTS?
We offer FREE shipping on all orders using the Royal Mail second class service which is untracked.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Standard Free Shipping Orders: Within 3-7 working days from order dispatch as per the Royal Mail guideline for this service. Please note delays of up to a month can occur on occasions with this service. After one month we classify anything not delivered as lost. If this should occur then we would send a replacement order using a tracked express service at no additional cost to the receiver.
Express Orders: 1 to 2 working days if ordered prior to 1pm. This service costs an additional £2.99 and deliveries need to be signed for. This option is definitely recommended if you require a faster delivery time with a tracking service.
Estimated delivery times are guidelines only. We cannot guarantee deliveries will arrive within these delivery windows.
The regular mail service used for our FREE SHIPPING option is untracked. If you require tracking and more certainty with delivery times we recommend you select the Express Post option.
We are unable to assist in cases where an order is entered with an incorrect address however we will refund any incorrectly addressed orders that are returned to us by the carrier.
WILL I HAVE TO ADD VAT ONTO MY ORDER?
No, Cycology prices and shipping costs currently include VAT at the UK rate of 20% where applicable. Cycology Clothing (VAT No. 262 4469 94).